Snuggle Bug Pet Sitting

Since 2019, our goal has been to provide our clients with total peace of mind and a stress-free experience from beginning to end. We do this by following the Snuggle Bug Standard of Care.

The Snuggle Bug Standard of Care

1) Professionalism

Snuggle Bug Pet Sitting is a professional pet care company. Our clients can rest easy knowing they are entrusting their pets and homes to reliable, qualified, background checked, insured, and bonded pet sitters. We are also Pet First Aid and CPR Certified and members of Pet Sitters Associates.

2) Trust & Respect

We follow the Golden Rule: treat others the way you want to be treated. This means we will not invade your privacy. We will only go where your pets are and where their food and toys are. Closed doors will remain closed. Any accidents your pets make will be cleaned up. The last thing we want is for you to come home to a mess. Our goal when coming into your home is to make sure your pets are safe, happy, and healthy.

3) Technology

We use professional pet sitting software, Time to Pet, to keep you updated. When you request services through your personalized Time to Pet Client Portal, your approved booking is automatically added to our calendar so we will not forget to visit your pets. After each visit, a report card will be sent to you via Time to Pet along with updates and photos so you're always in the loop. Your portal also provides you with the convenience of requesting and managing your bookings, paying your invoices, and messaging your sitter directly.

4) Safety

Safety is a top priority. We will always lock the door behind us when we enter and exit your home along with arming your security system, if you have one. Cats are kept indoors and caged pets are secured after each visit. A Veterinary Release Form is required to be filled out before the first visit to ensure your instructions are followed should an emergency arise and a trip to the vet becomes necessary.

5) Communication

We understand how important being able to get in contact with your pet sitter is when you're away. You can always send them a secure message through the Time to Pet app with any questions or concerns. We never want you to worry about your pets or your home.

6) Genuine Love of Animals

Snuggle Bug Pet Sitting was born from a heartfelt, genuine love of animals and it's still the motivating factor of this company. We make it our number one priority to give your pets as much love and attention as we possibly can.   

woman holding ginger cat

Meet Jules

smiling cat sitter standing next to one white and gray cat and one black cat

Animals have always brought me happiness. That's why starting a pet sitting business just made sense to me.

I remember sitting on the couch one day, petting my cat Momo, thinking 'I wish I could just snuggle cats all day instead of going to work.' I worked full time at Guilford College and while I enjoyed helping the students, it wasn't bringing me happiness or satisfaction. So I decided to start small. I would offer pet sitting services as a side gig. That was the summer of 2019.

My very first client was a Jack Russell Terrier named Jack. Boy, was he a handful! Boundless energy, super sweet, and so handsome! After just my initial Meet and Greet with Jack and his owner, I was so excited, verging on giddy. I remember telling my husband 'This is what I want to do with my life!'

As new clients starting coming in, I realized I couldn't continue to work full time and pet sit. I was spreading myself too thin. A choice had to be made.

In January 2020, I quit my full time job to put every ounce of myself into my business. Was it scary to give up a consistent paycheck and benefits for a new business? You bet! I had never started a business before. But my husband, who also happens to be my biggest supporter and back up sitter, told me to go all in. How could I ever know how far my business could go if I didn't give it my all?

I'll admit it hasn't always been easy. Not two months later, the pandemic hit and things got slow. But I've never given up. I love what I do! Animals continue to be a source of happiness for me and every day I get to care for them is a good day in my book!